Zbeen Privacy Policy — Your Data Is Safe With Us

1 Introduction

Zbeen.ws (referred to herein as "zbeen") is a responsible online betting platform. We believe your privacy is a fundamental right. This Privacy Policy explains what information we collect, why we collect it, and how we keep it secure.

This policy applies to all zbeen services, websites, and mobile applications. We follow international data protection standards and make no compromises when it comes to the security of your information.

2 What We Collect

Zbeen collects two types of data — what you provide directly, and what is generated automatically as you use the platform.

3 How We Use Your Data

Zbeen uses the information it collects for the purposes outlined below. Each purpose is specific and defined with your best interests in mind.

• Account Management: To enable registration, login, and account security.
• Transaction Processing: To process deposits, withdrawals, and betting payments.
• Identity Verification: To complete the KYC process and prevent fraud.
• Customer Support: To resolve your issues and answer your questions.
• Service Improvement: To analyze user experience and improve the platform.
• Legal Obligation: To meet the requirements of government and regulatory authorities.
• Relevant Notifications: To keep you informed about important updates and promotions.

4 Who Your Data Is Shared With

Zbeen takes your privacy seriously. Data is shared only in the limited circumstances outlined below, and always with your best interests in mind.

• Payment Processor: With approved payment partners such as bKash, Nagad, or your bank — solely to process transactions.
• Identity Verification Service: Approved verification partners for the KYC process.
• Law Enforcement: Only when legally compelled — by a court order or a valid government request.
• Technical Service Providers: For hosting and security infrastructure management, bound by strict confidentiality agreements.

5 Cookie Policy

Zbeen uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help the site recognize you.

• Essential Cookies: Required for the site to function properly — for login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers your preferred language and settings. Disabling these may limit certain features.
• Analytics Cookies: Helps us understand how the site is being used. All statistics are fully anonymized.

You can delete or block cookies at any time from your browser settings. Note that some features may not work properly if you do.

6 Data Retention Period

Zbeen does not retain your data any longer than necessary. Each type of data has a defined retention period.

• Account Information: For up to 5 years while your account is active and after it is closed.
• Transaction Records: Retained for up to 7 years as required by law.
• Customer Support Contact: Deleted 2 years after the issue is resolved.
• Usage Logs: Automatically deleted after 90 days.

7 Your Rights

Zbeen believes every user should have full control over their own data. You have the following rights:

• Right to Know: You can find out exactly what information we hold about you.
• Right to Rectification: You can update any information that is incorrect or out of date.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You can stop us from using your data for specific purposes.
• Data Portability: You can request a copy of your data at any time.
• Right to Object: You can object to specific data processing activities.

To exercise these rights, email us at support@zbeen.ws. We will respond within 30 days.

8 Children's Privacy

Zbeen's services are strictly for users aged 18 and above. We do not knowingly collect any data from minors.

If we discover that a minor has submitted their information, we will immediately delete that data and close the associated account.

9 Privacy Policy Updates

Zbeen may update this Privacy Policy as needed. For any significant changes, we will notify you in advance.

• The date of any changes will be shown under the "Last Updated" section at the top of the page.
• For significant changes, you will be notified via email or an in-platform notification.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

10 Contact Us

If you have any questions, concerns, or complaints about our Privacy Policy, get in touch — we take every message seriously.

• Email: privacy@zbeen.ws
• General Support: support@zbeen.ws
• Live Chat: Available after logging into the platform
• Response Time: Usually within 24 hours, sooner for urgent matters